Refund and Returns Policy

At [www.enstaime.com], we want you to love your home decor products. If for any reason you’re not satisfied, we’re here to help.

Returns

• You can return most items within Days of delivery for a refund or exchange.
• Items must be in their original condition, unused, and in their original packaging.
• Some items, such as sale or custom-made products, are not be eligible for returns.

How to Return

• Contact us via WhatsApp or email to obtain a return merchandise authorization (RMA) number.
• Pack the item securely in its original packaging, including all original accessories and documentation.
• Ship the item back to us at the address provided.

Refunds

• Once we receive your returned item, we’ll inspect it to ensure it’s in its original condition.
• If everything is in order, we’ll process your refund within 7 business days.
• Refunds will be issued to the original payment method.

Exchanges

• If you’d like to exchange an item for a different size, color, or style, please contact us.
• We’ll work with you to find a suitable replacement.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us immediately.
• We’ll work with you to resolve the issue, whether it’s a replacement, refund, or repair.

Exceptions

• Some items, such as personalized or custom-made products, are not eligible for returns or exchanges.
• Sale items may have specific return restrictions.

Contact Us

If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us. We’re here to help.

Your www.enstaime.com

www.enstaimecare@gmail.com